⚠️No refund is available for any day pass purchases.

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Adverse Weather Arrangements

Two hours prior to the start of your booking, if Typhoon 8 warning or above is hoisted or the Black Rainstorm warning is in place, you may change the time and date of the booking for free. 

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Change the meeting room reservation time:

⚠️No refund is available for meeting room reservation.

If the guest wants to change the meeting room reservation time, please change it on the platform 48 hours or before the start time of the reservation period (the guest can change it unlimitedly✅). ⚠️If the guest changes the reservation date and time within 48 hours of the start time of the reservation period🕐, we charge a $30 administrative fee (please WhatsApp +852 6889 8062).

Due to extreme weather conditions (black rain/typhoon signal No. 8 or above OONIQUE will not be open for business), the date and time can be changed for free.

If you have booked a large room, you can only change the time and date, not the room type. If the guest wants to choose another room type, he/she needs to purchase the hours of the other room type separately.

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Central chiller aircon water system:
The central chiller aircon water time of the building is 🌟10 am to 8 pm🌟. If the guest books a meeting room during this period, it will be with cool air-conditioning.

If the guest wants to make an appointment for 9-10 am or 8-10 pm, the air conditioner will blow room temperature wind (no cold wind) and we will provide fans. If the guest wants cold wind, they need to pay an additional $80/hour for the extra air conditioning fee. Guests can click "$80/hour extra air conditioning fee" into the "shopping cart" and pay it together with the meeting room time.
After the guest pays, please WhatsApp us +852 68898062 to inform us which time period the extra air conditioning fee is used. If the guest changes the meeting room time on the platform after booking the meeting room, please also WhatsApp us to inform us that the extra air conditioning fee needs to be rescheduled. If we do not receive the notification of the change of the extra air conditioning fee time, the fee cannot be refunded.